Keeping Safe From Scammers

Keeping Safe From Scammers

Following the recent cyber-attack on Sheffield Credit Union, and numerous other similar attacks on businesses large and small, we would like to help our members to stay safe from scammers.  The following are tips that we would like to share with you to keep safe and protect your money and personal information:

DO NOT give your bank details to anybody without being 100% sure you are giving them to the organisation you are paying.  Ring them on their official contact number to check or use secure payment portals.

DO NOT change the bank details you pay your bills to without verifying any new details you have been provided with are from an official source. Contact the company by ringing the official organisation number and not the one on the email or letter you received, as these could be a scam.

MAKE SURE you are on the company’s official website – type it into your browser rather than clicking on any links that are in emails.  Sheffield Credit Union’s web address is

LOOK FOR THE PADLOCK before you enter personal information or passwords into a secure site. This will usually appear at the top of your browser, to the left of the website address.

LOG OUT of any secure areas properly after you have finished, by clicking ‘Log Out’ before you close the browser.

INSTALL A VIRUS PROTECT AND MALWARE PROTECT on any device you use on the internet – mobile phone, PC, laptop, tablet etc.  Check it is working, and run regular scans.

UPDATE SOFTWARE on all devices as soon as updates are available.  Keep notifications switched on to update software as soon as security upgrades are released.

DOWNLOADING software should only be from sites that you trust.  Always research them thoroughly before you download them, and download them from the company’s official website where possible, rather than from a third party.

PASSWORD SAFETY – make sure your passwords are hard for others to guess, but easy for you to remember.  Most experts recommend using passwords which are at least 12 digits in length. Use hints rather than writing the password down anywhere, and avoid saving passwords on your computer. It is also recommended that you use different passwords for different log-ins, so that if one becomes compromised the damage will be limited.