Jobs & Volunteering

Jobs Currently Available

The following two roles are available for applications.  The closing date for both is 4pm on Friday 24th August.

Administration Officer    24 hours per week   Salary £15,200-£16,700 pro-rata.

Job Profile   Application Form  Privacy Notice

Helpline & Customer Payment Support Officer    37 hours per week    Salary £15,200-£16,700 pro-rata

Job Profile   Application Form   Privacy Notice

If you have any questions about either role, please contact

We can do so much more with the help of our Volunteers.



We can staff our Information Points around the city and run our office more smoothly with the help of volunteer administrators. Even our Board members are volunteers!

We frequently need volunteers to help us in a range of roles. It does not matter what your life experiences are or indeed your age. We welcome volunteers from all walks of life and you would be especially welcome if you can offer a specialist skill.

If you would like to assist us in your spare time, you can download an application form below and send it to us by post or email.

Volunteer Application Form (docx, 2mb)

Our volunteer agreement will give you an idea of what to expect when volunteering with us.

Volunteer Agreement (pdf, 253kb)

Our web portal enables the easy transfer of files from access and Information Points to the main office, making sign up of members quick and smooth.  Its available here:  Web Portal

Unfortunately the Web Portal is currently unable to upload documents due to essential maintenance. If you need to submit documents to us, please contact us on to arrange for alternative means to transfer documents temporarily.  Thank you for your patience.


  • Volunteers support the work of paid staff to enhance what the organisations deliver.  Volunteers do not replace paid staff.
  • All volunteering is undertaken by choice and no volunteer has been pressurised or forced into volunteering at the organisations.
  • Volunteers have satisfying and interesting volunteer roles, which are clearly outlined.
  • Volunteers are treated with dignity and respect and as a member of the team in the area where they are volunteering.
  • Volunteers receive support, supervision and training to help them fulfil their role and to develop skills and experience.
  • Travel expenses will be paid.
  • Volunteers are valued and their contribution to the organisations is appreciated.

Current volunteers working in the community, please click here to access the information you need.