Engage is Switching to Suits Me: Here’s What You Need to Know
Big news for Engage cardholders—Engage is closing down and transferring all its customers to Suits Me. If you currently use an Engage card, here’s what you need to know about this change:
What’s Happening?
- Engage accounts are being moved to Suits Me.
- You should have received an email or letter from Suits Me explaining the process.
What Do You Need to Do?
- Update Your Contact Details:
Suits Me needs your correct address, phone number, and email. If anything has changed recently, make sure to update your details. You can do this by contacting Engage or Suits Me directly.
- Expect Your New Debit Card:
Your new Suits Me debit card should arrive this week.
- Share Your New Account Details:
- If someone other than Sheffield Credit Union (SCU) pays money into your Engage account, you’ll need to give them your new Suits Me account details.
- SCU will automatically receive your updated account details—no action needed there.
- Don’t Want a Suits Me Card?
If you prefer not to use Suits Me, you’ll need to:
- Open a bank account elsewhere.
- Close your Engage account before 13th January.
Need Help?
Suits Me’s customer care team is ready to assist. They offer multi-lingual support and various ways to get in touch:
- Phone: 03330 151 858 (Monday–Friday, 9am–8pm, excluding bank holidays)
- Email: hello@suitsmecard.com
- Live Chat: Visit www.suitsmecard.com and click the chat icon at the bottom right.
- For Hearing or Speech Difficulties: Suits Me offers support via Type Talk or can arrange to speak with an advocate.
For more information, visit Suits Me's website or check out their FAQs.
Stay on top of these changes to avoid disruptions and ensure your payments and account are running smoothly.